How to request deletion
Send an email from the email address connected to your app account, or include enough information for us to verify the account.
What can be deleted
- Your app account profile information.
- Trip data that belongs to you or that you created, where deletion is technically and legally possible.
- Uploaded files connected to your account or trips, where deletion is technically and legally possible.
Shared trip data
Some trip content may be shared with other participants. If you request deletion, we will review what can be removed without unfairly removing content that belongs to other participants or is needed to keep a shared trip understandable for the remaining group.
Retention
After a deletion request is verified, we aim to process it as soon as reasonably possible. Some limited information may be kept where required for security, fraud prevention, dispute handling, legal compliance, or backups that expire according to normal backup cycles.