Terms of Service

Last updated: July 15, 2026

1. About These Terms

These Terms of Service ("Terms") govern your access to and use of Wake Me App (When I'm There), including its Android and iOS applications, features, subscriptions, tokens, rewarded advertisements, websites, and related services collectively referred to as the "Service".

The Service is provided by Brownbear Digital Productions AB, a company registered in Sweden under company registration number 559587-9924 ("Brownbear Digital Productions", "we", "us", or "our").

By downloading, accessing, creating an account for, purchasing through, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

These Terms apply globally. They do not limit any mandatory consumer, privacy, cancellation, refund, warranty, or other legal rights that cannot be excluded under the laws of your country or region.

2. Platform Terms

If you obtain Wake Me App through Apple's App Store or Google Play, your use of the app is also subject to the applicable store terms, usage rules, billing terms, and policies.

For Apple users, Apple's Standard End User License Agreement applies unless a custom end user licence agreement is provided through the App Store.

For Google Play users, the applicable Google Play terms and policies also apply.

If these Terms conflict with mandatory platform terms concerning app distribution, payments, subscriptions, refunds, or device usage, the applicable platform terms will control for that specific matter.

3. Eligibility

You must be legally capable of entering into an agreement under the laws that apply to you.

If you are below the age at which you may independently enter into a binding agreement in your country, you may use the Service only with the permission and supervision of a parent or legal guardian.

Wake Me App is not directed specifically to children and is not intended for use by anyone who cannot lawfully consent to the processing required for the Service.

4. What Wake Me App Does

Wake Me App provides features including:

• Location-based arrival alarms.
• Journey monitoring.
• Saved destinations, routes, checkpoints, and routines.
• Background location monitoring when enabled.
• Local notifications, sounds, and haptic alerts.
• Optional tokens earned through rewarded advertisements.
• Optional Premium subscriptions.
• Account synchronization across supported devices and platforms.

Features may differ by device, operating system, country, app-store version, or permission status.

5. Required Permissions and Device Settings

Core functionality may require:

• Precise location access.
• Location access while the app is in use.
• Background or "Always" location access.
• Notification, sound, badge, and haptic permissions.
• Internet access for account, token, advertising, subscription, and synchronization features.

You may change permissions through your device settings. If a required permission is denied, disabled, restricted, or revoked, some features may be unavailable or unreliable.

You are responsible for reviewing the permission status shown by the app and your device before relying on an arrival alarm.

6. Alarm Reliability and Important Safety Notice

Wake Me App depends on technologies and services that are not completely under our control, including GPS, Wi-Fi and mobile signals, operating-system background execution, device battery level, notification delivery, internet availability, and third-party platform services.

An alarm may be late, inaccurate, interrupted, muted, suppressed, or not delivered. This may occur, for example, if:

• The destination, checkpoint, or radius is configured incorrectly.
• Location accuracy is reduced or unavailable.
• Background or precise location is disabled.
• Notification, sound, or haptic access is disabled.
• The app is force-quit or removed from memory by the operating system.
• The device is powered off or has insufficient battery.
• The device enters a restrictive power-saving mode.
• GPS, Wi-Fi, mobile-network, or internet signals are unavailable.
• Apple, Google, Firebase, AdMob, or another provider experiences an outage or restriction.
• The operating system delays or limits background activity.

Wake Me App is not an emergency, medical, personal-safety, transport-control, navigation, or life-critical service.

Do not rely on Wake Me App as your only alarm or safeguard where a delayed or missed alert could cause injury, danger, missed transportation, financial loss, employment consequences, or another serious outcome. Use an additional alarm or reminder where appropriate.

7. Accounts

Some features require an account. You are responsible for:

• Providing accurate account information.
• Protecting access to your account and device.
• Notifying us if you believe your account has been compromised.
• All activity reasonably attributable to your account.

You may sign in using supported methods such as email authentication or Sign in with Apple. Authentication services may be subject to the provider's separate terms and privacy practices.

We may restrict, suspend, or terminate an account where reasonably necessary to address fraud, abuse, security threats, unlawful activity, repeated policy violations, or interference with the Service.

8. Account Deletion

You may request or initiate deletion of your Wake Me App account through the account-deletion functionality made available in the app or through the instructions provided in our Privacy Policy.

Account deletion may remove or anonymize account data, saved routes, routines, token records, and other associated information, subject to information that we must retain for legal, security, billing, dispute-resolution, or fraud-prevention purposes.

Deleting your Wake Me App account does not automatically cancel an active Apple App Store or Google Play subscription. Store subscriptions must be cancelled through the store account used to purchase them.

9. Tokens

Certain journey starts or other features may require digital tokens.

Tokens may be:

• Granted when an eligible account is created.
• Earned by completing a rewarded advertisement.
• Granted through promotions, support adjustments, or other in-app mechanisms.

Tokens:

• Are a limited digital feature of Wake Me App.
• Are not money, legal tender, stored value, or cryptocurrency.
• Have no cash value.
• Cannot be sold, exchanged, transferred, or redeemed for money.
• May be subject to maximum-balance, anti-abuse, technical, or account limits.

Unless the app explicitly states otherwise, starting a new journey consumes one token for a non-Premium user.

Stopping, cancelling, failing to complete, or dismissing a journey does not normally refund the token used to start that journey.

We may adjust token requirements, earning methods, or limits prospectively. We will not intentionally remove purchased statutory rights, and material changes will be communicated where required by applicable law.

10. Rewarded Advertisements

You may voluntarily choose to view rewarded advertisements to earn tokens. Rewarded advertisements are currently provided through Google AdMob or related advertising services.

A reward is granted only after the advertising provider confirms that the reward requirements were completed.

No reward may be granted if:

• You close the advertisement before completing it.
• The advertisement fails to load or complete.
• Network connectivity is interrupted.
• The advertising provider does not confirm the reward.
• The request is considered invalid, automated, duplicated, or abusive.
• Your account has reached the applicable token limit.

The availability, content, and frequency of advertisements may vary by country, device, consent choice, provider availability, and advertising inventory.

11. Premium Subscriptions

Wake Me App may offer an optional automatically renewing Premium subscription. The benefits included in Premium are displayed in the app before purchase.

Subscription pricing, currency, taxes, billing period, trial eligibility, introductory offers, and renewal terms are displayed by Apple or Google before you confirm the purchase.

Android subscriptions are processed by Google Play Billing. iOS subscriptions are processed by Apple through the App Store and StoreKit.

Unless cancelled, an automatically renewing subscription may renew at the end of each billing period according to the terms shown at purchase.

You can manage or cancel subscriptions through:

• Your Google Play subscription settings on Android.
• Your Apple ID subscription settings on iOS.

Deleting the app, signing out, or deleting your Wake Me App account does not by itself cancel a store subscription.

12. Payments, Taxes, Cancellation, and Refunds

Payments are handled by the applicable app store or payment provider. We do not directly receive or store your complete payment-card details.

Prices may vary by country, currency, tax, exchange rate, app store, and promotional eligibility.

Refunds, billing disputes, renewal processing, and store cancellations are generally administered by Apple or Google under their applicable policies.

You may also have statutory cancellation, refund, conformity, warranty, or withdrawal rights under the laws of your country. Nothing in these Terms limits rights that cannot lawfully be waived.

13. Acceptable Use

You agree not to:

• Use the Service unlawfully, fraudulently, abusively, or harmfully.
• Manipulate advertisements, rewards, tokens, subscriptions, authentication, or account systems.
• Use bots, scripts, automation, emulators, or other methods to obtain artificial rewards or activity.
• Interfere with the Service, APIs, databases, infrastructure, security, or other users.
• Attempt unauthorized access to accounts or systems.
• Introduce malware, harmful code, or excessive automated traffic.
• Reverse engineer, decompile, disassemble, or modify the app except where applicable law expressly permits it.
• Copy, sell, sublicense, redistribute, or commercially exploit the app without our written permission.
• Use the Service in violation of applicable sanctions, export controls, or other laws.

14. Ownership and Licence

Wake Me App and its software, design, trademarks, branding, text, graphics, features, and related intellectual property are owned by or licensed to Brownbear Digital Productions AB.

Subject to these Terms and the applicable platform rules, we grant you a limited, revocable, non-exclusive, non-transferable licence to use the app for your personal, lawful use on supported devices that you own or control.

The app is licensed, not sold. No ownership rights are transferred to you.

15. Third-Party Services

The Service relies on third-party products and services, which may include:

• Google Firebase.
• Google AdMob.
• Google Play and Google Play Billing.
• Apple App Store and StoreKit.
• Sign in with Apple.
• Apple and Google location and notification services.
• Device operating systems, maps, networks, and infrastructure.

Third-party services are governed by their own terms and privacy policies. Availability may differ by country or change without our control.

To the extent permitted by law, we are not responsible for outages, restrictions, errors, content, or policy changes caused by third-party services outside our reasonable control.

16. Privacy

Our collection, use, sharing, retention, and deletion of personal data is described in our Privacy Policy .

17. Service Availability and Geographic Limitations

We aim to make Wake Me App available internationally, but we do not guarantee that every feature, advertisement, subscription, language, or service will be available in every country or territory.

We may limit availability where required because of local law, sanctions, platform requirements, provider availability, security concerns, or technical limitations.

You are responsible for ensuring that your use of the Service is lawful in the country or region where you use it.

18. Updates and Changes to the Service

We may update, improve, modify, replace, suspend, or discontinue features where reasonably necessary for security, legal compliance, platform compatibility, maintenance, provider changes, or product development.

Some updates may be required for continued use of the Service. Older app versions may stop working when backend services, operating systems, or third-party services change.

19. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available".

We do not promise that:

• The Service will always be available, uninterrupted, or error-free.
• Location results will always be precise.
• An alarm will always trigger at a particular location or time.
• Notifications, sounds, or haptics will always be delivered.
• All errors or compatibility issues will be corrected immediately.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.

20. Limitation of Liability

To the maximum extent permitted by applicable law, Brownbear Digital Productions AB will not be liable for indirect, incidental, special, exemplary, or consequential loss arising from the use of, or inability to use, the Service.

This may include loss connected with:

• A missed, late, muted, or inaccurate alarm.
• A missed journey, appointment, connection, or transportation service.
• Location, notification, device, network, battery, or operating-system failure.
• Loss of data, tokens, opportunity, revenue, or expected savings.
• A third-party service interruption.

These limitations do not apply where liability cannot lawfully be excluded or limited, including liability for fraud, wilful misconduct, death or personal injury caused by negligence where applicable, or mandatory consumer rights.

21. Events Outside Our Reasonable Control

We are not responsible for delay or failure caused by events outside our reasonable control, such as network outages, platform restrictions, natural events, governmental action, cyberattacks, labour disputes, provider outages, or failures of device or satellite infrastructure.

22. Termination

You may stop using the Service at any time.

We may suspend or terminate access if you materially violate these Terms, abuse the Service, create security or legal risk, or engage in fraudulent or unlawful activity.

Termination does not automatically cancel an app-store subscription. You remain responsible for managing subscriptions through Apple or Google.

Provisions that by their nature should continue after termination, including ownership, payment obligations, disclaimers, liability limitations, and dispute provisions, will remain in effect to the extent permitted by law.

23. Governing Law and Disputes

These Terms are governed by the laws of Sweden, without regard to conflict-of-law rules.

However, if you are a consumer, this choice of law does not deprive you of mandatory protections provided by the laws of your country of residence.

Before starting formal proceedings, you are encouraged to contact us so we can try to resolve the matter.

Disputes may be brought before the competent courts of Sweden, except where mandatory consumer law gives you the right to bring a claim in the courts or dispute-resolution bodies of your country of residence.

24. Languages

These Terms may be made available in multiple languages. Translations are provided for convenience and accessibility.

If different versions conflict, the English version will be used to interpret our intended meaning, except where applicable law requires the local-language version to control.

25. Changes to These Terms

We may update these Terms to reflect changes to the Service, business model, platform rules, provider requirements, or applicable law.

The "Last updated" date will be changed when these Terms are revised. Where required by law, we will provide additional notice or request renewed acceptance before a material change takes effect.

26. Severability and No Waiver

If a provision of these Terms is found unenforceable, it will be limited or removed only to the minimum extent necessary, and the remaining provisions will continue to apply.

A failure to enforce a provision does not waive our right to enforce it later.

27. Contact

For questions, complaints, support requests, or other matters concerning these Terms or Wake Me App, contact: